London High Street App (the ‘App’) is owned and operated by London High Street Company, registered in the Brunei Darussalam with the company number P20009760. Our registered office and flagship store is located at Unit 1 First Floor Spg 150 Setia Kenangan 2 Kg, Bandar Seri Begawan BE 1518, Brunei Bandar Seri Begawan Brunei Darussalam .
References to ‘London High Street’, ‘we’, ‘us’ or ‘our’ are references to London High Street company , another London High Street company within our Group or to the relevant Brand Partner (where applicable).
London High Street Company has subcontracted the development aspects of the App to Nextacloud Technologies Brunei based.
By using the App or placing an order, you agree to be bound by these Terms and Conditions (the ‘terms’). We reserve the right to make changes to the terms at any time. Our new terms will be displayed on the App, and by continuing to use and access the App, you agree to be bound by any variation.
These terms are available in the English language only. Nothing in these terms will affect your statutory rights.
Access
You are provided access to the app for your personal and non-commercial use only. Any access to, or use of, this website will be in accordance with these terms. Please note that we may suspend your access to the website if you do not comply (or we reasonably believe that you are not complying) with these terms, any other terms or policies to which they refer, or any applicable laws.
You may not use the website or its contents to:
– download or modify the website under any circumstances;
– interfere with or disrupt any network connected to the app;
– gain unauthorised access to other computer systems owned by London High Street Company;
– for any purpose which is unlawful.
In addition, you may not, in relation to the website, use any:
– data mining, robots, or similar data-gathering and extraction tools;
– framing techniques to enclose the trademarks, logos and other proprietary images, text layouts and formats that we use on the website;
– meta tags or any other ‘hidden text’ that uses our name or trademarks
Using the website does not give you permission to link to it or to use any of the trademarks, designs, get-up and/or logos contained within it.
We do not represent or warrant that the material contained in the website, or any of the functions of the website and the server, will operate without interruption or delay or will be error-free, free from defects, viruses or bugs, or compatible with any other software or material. The website is provided ‘as is’. Accessing the website is entirely at your own risk.
Eligibility to order
You must be over 18 years of age and:
– provide us with your real name, contact information and payment details when creating an order;
– provide us with a delivery address;
– possess a valid payment method that works on our website.
3.2. Order Acceptance
All orders placed on the website are subject to acceptance in accordance with the following:
– You will be given the opportunity to confirm the details of your order, including your address and payment details, prior to completing your order.
– When you place an order, we will send you an acknowledgement email to let you know that we have received your order. This is not an order confirmation or acceptance.
– We will send you a confirmation email to confirm that your order has been dispatched for delivery. This is confirmation and acceptance of your order.
– Once you press the ‘Pay Now’ button, you have given us permission to process your order as requested.
We may be unable, or refuse, to accept your order because:
– one or more products in your order are unavailable;
– we are unable to process payment for your order, or your chosen payment method has been refused;
– we have identified a pricing or product description error;
– you fail to meet our order eligibility criteria or have failed to comply with our terms.
– you are on our blacklisted lists
-If we are unable to accept your order, our team will be in touch with you as soon as possible.
Prices, Payment and Charges
– We take care to ensure products are priced correctly on our website, but occasionally pricing errors may occur. If we have made an error in the price of a product that you have ordered, our customer service team will contact you. You will have the option to reconfirm your order at the correct price or cancel it.
– Please note: prices for products on our website may change and offers may be withdrawn at any time. Offers and promotions may be available online only or in-store only. Please check the terms of the relevant offer.
– All credit and debit cards are subject to validation checks and authorisation by your card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, we will not be liable for any delay or non-delivery.
Product Descriptions
– All items are brand new items.
-We do not guarantee that the product images you see on our website are an accurate representation; occasionally, colours may differ from the images shown on the website due to your computer/device screen resolution or settings
– All products are subject to availability at the point of purchase. Once a product is sold out, it will be taken off the website and may not be available again. If any products you order are out of stock, we will contact you so that you can cancel the whole or part of your order.
Delivery Carriers and Time
Deliveries will be carried out by our trusted delivery service provider. By placing an order on the website, you agree to the conditions of carriage of our delivery partners.
Proof of ID
For some orders, products may require proof of ID upon delivery.
Refunds, Returns & Exchange
All sales are final and London High Street Company cannot accept any returns, refunds and exchanges on most items.